“You’re that committed?” is something we occasionally hear from customers visiting our factory, impressed by the level of detail behind our quality standards.

It’s second nature to us to pursue accuracy not only in a machine’s final performance, but down to the precision of every individual component. If we were to put the reason into words, it’s simple: as a builder of machine tools, often called the “Mother machines,” we see this as our responsibility. The accuracy of a finished product can never exceed the accuracy of the machine tool that makes it. If a machine tool falls short on precision, the customer’s parts will, too.

And if a machine tool goes down, production at the customer’s site comes to a halt, causing serious disruption. That is why we have continually refined our technologies, aiming to build machines that remain as accurate and reliable as new, ten or even twenty years down the road.

We don’t simply build machines. We support the very foundation of our customers’ manufacturing. With that conviction, we listen closely to voices on the shop floor and engage sincerely with every challenge. As a result, we have been able to pioneer one innovative machine tool after another, often ahead of the industry. To fulfill that responsibility, we have built a global support network across Japan and at our sales offices worldwide.

As working-age populations decline in Japan and other advanced economies, demand for unmanned and automated manufacturing is rising rapidly. We believe Japanese machine-tool builders have a responsibility to go beyond mass production, delivering high-value, problem-solving machine tools by combining exceptional craftsmanship with cutting-edge technology.

At Matsuura, we will keep pushing the evolution of machine tools, centered on our five-axis solutions, and further refine what we call “The reason to be chosen”. In doing so, we will continue to support the manufacturers who are shaping the future of our world.